Her Host is committed to providing a safer environment for all travelers, whether at home or abroad. These Community Guidelines were created to help those within our sisterhood foster a community that represents safety, community, respect, and belonging. These guidelines are broken into 3 categories: Respect, Safety, and Security, with each value symbolizing a core tenet one must have when traveling with Her Host.
Work Together: Traveling is stressful for everyone. You may not see eye to eye, but do your best to listen and understand others with whom you may disagree. Ensure your comments are civil, respectful and polite.
Be Considerate: Her Host is built on community. Be respectful of your host’s home or guest’s personal belongings. This is not a vacation rental or hotel – you are staying in someone’s home. Leave your host’s place better than you found it. Hosts – offer a clean, quiet, and comfortable stay for your traveler. Good communication is key to a successful stay. Be clear and give as much information that will help the other party plan or solve any problems that arise. Consider the other side whenever possible; alternative viewpoints are a key part of any discussion.
Keep Commitments: Do your best to keep your word. You should not cancel after the deadline set in the relevant cancellation policy. Let your host know when you will come and go, don’t bring unlisted guests or pets, pay agreed fees, and follow the host’s house rules.
Be Authentic: Keep your profile information up to date. You should provide correct location information, availability, and details of your listing. Be sure to leave accurate reviews of your experience with the host or guest. Make sure to post pictures that best represent what you look like and who you are as a person.
Violence and Threats: Serious threats of harm to public and personal safety aren’t allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, and other financial harm. We take threats of self-harm seriously and any attempts to glorify self-harm are not allowed.
Sexual Harassment: This is not a dating or a hook-up app. There are other apps for that. You should not offer or attempt to receive sexual favors on this site. Sexual assault, sexual abuse, and sexual harassment are strictly prohibited and reports are taken seriously both online and offline.
Hazardous Situations: Keep your fellow users safe. You should not provide spaces with substandard cleanliness or undisclosed lack of running utilities and habitability issues. Disclose any diseases, dangerous animals, and unsecure weapons you may have on your person or homestay.
Personal Attacks, Discriminatory Behavior, and Hate Speech: Spread love not hate. You should treat everyone with respect in every interaction. It’s NEVER okay to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. Personal attacks of any reason are not allowed on Her Host. This site is not a place to support or praise terrorism, organized crime, or hate groups.
Theft, Vandalism, and Extortion: Respects other people and their belongings. You should not take property that isn’t yours, use someone’s property without their permission, copy others’ keys or identity documents, damage others’ property, remain in listings after a stay is concluded, or threaten anyone with bad ratings or any other penalty or harm to obtain compensation or other benefits.
Spam and Site Misuse: Don’t break the site or do anything that interferes with normal use of the site or introduce malicious code onto Her Host. Making false claims against other members of the community is prohibited. You should not make transactions outside of Her Host’s payments system; commit booking fraud, credit card fraud, or launder money; attempt to drive traffic to other sites or market unrelated products.
Third Party Rights and Privacy: Only post your own information. Do not violate the intellectual property rights of third parties, which includes posting or reproducing any copyrighted material registered as a trademark or intellectual property. Any content containing another person’s private, confidential, personally identifiable information is prohibited.
Illegal Activities: Keep it legal, people. Posting, soliciting, or facilitating illegal content is strictly prohibited. We have zero tolerance when it comes to sharing sexual content involving minors, blackmail involving explicit or non-explicit content, and offering of sexual services.